Terms of Service

Task Flow AI, Inc.

Last Updated: December 12, 2025

Effective Date: December 12, 2025

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICE

BY ACCESSING OR USING TASK FLOW AI (THE "SERVICE"), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE ("TERMS" OR "AGREEMENT"). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

EARLY ACCESS NOTICE: The Service is currently in early access / demo phase. Features may change, and the Service may contain bugs or experience downtime. See Section 3.5 for details.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 18) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

Definitions
Acceptance of Terms
Description of Service
Account Registration and Eligibility
Subscription Plans and Payment Terms
License Grant and Restrictions
User Content and Data
Data Usage, AI Training, and Analytics
Third-Party Integrations and Services
Intellectual Property Rights
Acceptable Use Policy
Privacy and Data Protection
Security Disclaimer
Service Availability and Support
Disclaimer of Warranties
Limitation of Liability
Indemnification
Dispute Resolution and Arbitration
Termination
Modifications to Terms
International Use and Compliance
Export Compliance
Government Users
General Provisions
Contact Information

1. Definitions

For purposes of these Terms, the following definitions apply:

"Account" means a registered user account created to access and use the Service.

"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party to this Agreement.

"Aggregated Data" means data that has been combined with data from other users and/or de-identified such that it cannot reasonably be used to identify You or any individual.

"AI Features" means any artificial intelligence, machine learning, natural language processing, or automated decision-making functionality provided through the Service, including but not limited to the AI Project Manager, automated check-ins, blocker detection, report generation, and knowledge base features.

"Company," "We," "Us," or "Our" means Task Flow AI, Inc., a Delaware corporation, and its subsidiaries and affiliates.

"Content" means any text, data, information, images, files, documents, projects, tasks, tickets, comments, messages, or other materials uploaded, submitted, stored, transmitted, or displayed through the Service.

"Customer Data" means all electronic data, text, messages, communications, files, or other materials submitted by or on behalf of Users through the Service, including but not limited to project information, task descriptions, team communications, chat transcripts, and any data processed by the AI Features.

"Documentation" means any user guides, technical documentation, API documentation, and other materials provided by Company relating to the Service.

"Early Access Period" means the period during which the Service is designated as "demo," "beta," "early access," or similar status, as indicated on Our website or in the Service.

"Feedback" means any suggestions, enhancement requests, recommendations, corrections, or other feedback provided by Users regarding the Service.

"Output" means any content, reports, analyses, recommendations, project plans, tickets, checklists, or other materials generated by the AI Features based on Customer Data or User inputs.

"Service" means the Task Flow AI software-as-a-service platform, including all features, functionalities, AI capabilities, APIs, integrations, websites, mobile applications, and related services.

"Subscription" means the paid or free plan selected by User to access the Service.

"Third-Party Services" means third-party websites, applications, integrations, or services that may be connected to or accessible through the Service, including but not limited to Slack, Google Workspace, Microsoft Teams, email providers, and other productivity tools.

"User," "You," or "Your" means any individual or entity that accesses or uses the Service, including Account holders, team members, administrators, and any person who accesses the Service through a User's Account.

2. Acceptance of Terms

2.1 Agreement to Terms

By creating an Account, accessing, or using the Service, You represent and warrant that:

(a) You have read, understood, and agree to be bound by these Terms;

(b) You are at least 18 years of age (or the age of legal majority in Your jurisdiction);

(d) If You are accepting these Terms on behalf of an organization, You have the authority to bind that organization to these Terms;

(e) You will comply with all applicable local, state, national, and international laws and regulations in Your use of the Service.

2.2 Additional Terms

Certain features of the Service may be subject to additional terms and conditions, including but not limited to:

Privacy Policy (when published)
Acceptable Use Policy
Data Processing Agreement (for enterprise customers)
Service Level Agreement (for enterprise customers, where applicable)
API Terms of Use

To the extent there is a conflict between these Terms and any additional terms, the additional terms shall control with respect to the specific feature or service to which they apply.

2.3 Electronic Agreement

You agree that this Agreement constitutes a legally binding agreement and that Your electronic acceptance of these Terms shall have the same legal effect as if You had physically signed these Terms.

3. Description of Service

3.1 Service Overview

Task Flow AI is an agentic project management platform that provides AI-powered tools for project planning, task management, team collaboration, progress tracking, blocker detection, automated check-ins, and reporting.

3.2 AI Features

The Service includes AI Features that may:

(a) Generate project plans, tickets, checklists, and task breakdowns based on User inputs;

(b) Provide automated check-ins and follow-ups with team members;

(d) Generate reports, summaries, and retrospectives;

(e) Answer questions based on stored knowledge base content;

(f) Process natural language commands to manage projects and tasks;

(g) Analyze patterns in project data to provide insights and recommendations.

3.3 Beta Features

From time to time, Company may offer beta, preview, or early access features ("Beta Features"). Beta Features are provided "AS IS" and "AS AVAILABLE" without any warranties or commitments. Company may discontinue Beta Features at any time without notice or liability.

3.4 Service Modifications

Company reserves the right to modify, suspend, discontinue, or terminate any aspect of the Service at any time, with or without notice. Company shall not be liable to You or any third party for any modification, suspension, discontinuance, or termination of the Service.

3.5 Early Access / Demo Status

The Service is currently provided as an early access / demo product. You understand and agree that:

(a) The Service may be incomplete and may contain bugs, errors, or other issues;

(b) Features may be added, removed, or modified at any time without notice;

(d) Output and automated actions generated by AI Features may be inaccurate, incomplete, or unintended;

(e) Data formats, APIs, and integrations may change without backward compatibility;

(f) No service level agreements (SLAs) or uptime guarantees apply during the Early Access Period;

(g) You use the Service at your own discretion and assume the risks associated with early-stage software.

Company will make reasonable efforts to notify users when the Service transitions out of early access status.

4. Account Registration and Eligibility

4.1 Account Creation

To access certain features of the Service, You must create an Account. When creating an Account, You agree to:

(a) Provide accurate, current, and complete information;

(b) Maintain and promptly update Your Account information;

(d) Accept responsibility for all activities that occur under Your Account;

(e) Notify Company immediately of any unauthorized use of Your Account.

4.2 Account Eligibility

The Service is intended for use by:

(a) Individuals who are at least 18 years of age;

(b) Businesses, organizations, and other entities with valid legal standing;

4.3 Organizational Accounts

If You create an Account on behalf of an organization:

(a) "You" includes both You individually and the organization;

(b) You represent that You are authorized to bind the organization to these Terms;

(d) The organization agrees to these Terms on behalf of all such Users.

4.4 Account Security

You are solely responsible for maintaining the confidentiality of Your Account credentials. Company shall not be liable for any loss or damage arising from Your failure to protect Your Account information. You agree to immediately notify Company of any suspected unauthorized access to Your Account.

5. Subscription Plans and Payment Terms

5.1 Subscription Plans

Company offers various subscription plans, including free and paid tiers. The features, limitations, and pricing of each plan are described on Our website and may be modified from time to time.

5.2 Free Tier

The free tier is provided at Company's sole discretion and may be modified, limited, or discontinued at any time without notice. Free tier users are subject to usage limits and may have access to limited features.

5.3 Payment Terms

For paid Subscriptions:

(a) Billing: Subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected.

(b) Payment Methods: You authorize Company to charge Your designated payment method for all applicable fees. Payment processing is handled by Stripe, Inc. ("Stripe"), and Your use of payment services is subject to Stripe's terms and conditions.

(d) Taxes: All fees are exclusive of applicable taxes, which You are responsible for paying.

(e) Price Changes: Company reserves the right to change Subscription fees upon thirty (30) days' notice. Price changes will take effect at the start of Your next billing cycle.

5.4 Automatic Renewal and Cancellation

Subscriptions automatically renew at the end of each billing period unless:

(a) You cancel Your Subscription before the renewal date;

(b) Company terminates Your Account or Subscription;

Cancellation: You may cancel Your Subscription at any time through Your account settings, which may direct You to manage billing through Stripe. Cancellation takes effect at the end of the then-current billing period. You will retain access to paid features until the end of Your current billing period.

5.5 Refund Policy

Fees are generally non-refundable except as required by applicable law or as expressly stated in writing by Company. This includes:

(a) Unused portions of Subscription periods;

(b) Subscriptions terminated for breach of these Terms;

If You believe You are entitled to a refund, please contact support@taskflowai.com within thirty (30) days of the charge.

5.6 Failed Payments

If payment fails, Company may:

(a) Suspend or terminate Your access to the Service;

(b) Attempt to charge Your payment method again;

(d) Pursue collection of outstanding amounts.

5.7 Billing Disputes

Any billing disputes must be reported within thirty (30) days of the charge date by contacting support@taskflowai.com. We will work with You in good faith to resolve billing issues.

6. License Grant and Restrictions

6.1 License Grant

Subject to Your compliance with these Terms, Company grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for Your internal business or personal purposes during the Subscription term.

6.2 License Restrictions

You shall not, and shall not permit any third party to:

(a) Copy, modify, adapt, translate, or create derivative works based on the Service;

(b) Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code, algorithms, or underlying structure of the Service;

(d) Remove, alter, or obscure any proprietary notices, labels, or marks on the Service;

(e) Use the Service to develop a competing product or service;

(f) Use the Service in any manner that violates applicable laws or regulations;

(g) Use any automated means (including bots, scrapers, or crawlers) to access the Service except through approved APIs;

(h) Interfere with or disrupt the integrity or performance of the Service;

(i) Attempt to gain unauthorized access to the Service or its related systems;

(j) Use the Service to store or transmit malicious code, viruses, or harmful data;

(k) Use the Service in a manner that exceeds reasonable usage limits or burdens the Service infrastructure;

(l) Circumvent any access controls, usage limits, or security measures of the Service;

(m) Use the Service to infringe any third party's intellectual property rights;

(n) Use the Service for any illegal, fraudulent, or harmful purpose.

6.3 API Usage

If You access the Service through an API:

(a) You must comply with any API-specific terms and rate limits;

(b) Company may modify, suspend, or discontinue API access at any time;

(d) Company reserves the right to revoke API access for any misuse.

7. User Content and Data

7.1 Ownership of Customer Data

As between You and Company, You retain ownership of Your Customer Data. Nothing in these Terms transfers ownership of Customer Data from You to Company.

7.2 License to Customer Data

By submitting Customer Data to the Service, You grant Company a worldwide, non-exclusive, royalty-free license to use Customer Data only as reasonably necessary to:

(a) Provide the Service: Host, process, store, display, reproduce, and transmit Customer Data as necessary to provide, maintain, and secure the Service for You and Your authorized Users;

(b) Provide Support: Review inputs, prompts, chat transcripts, and related logs to troubleshoot issues, respond to support requests, and resolve problems with the Service;

(d) Comply with Law: Use Customer Data as necessary to comply with applicable laws, regulations, legal processes, or governmental requests;

(e) Improve the Service: Use Customer Data, including Aggregated Data, to analyze usage patterns, improve Service functionality, develop new features, and enhance the overall Service, as further described in Section 8.

Company will access Customer Data only through authorized personnel and only as needed for the purposes described above.

7.3 Aggregated and De-Identified Data

Company may create Aggregated Data derived from Customer Data. Aggregated Data does not identify You or any individual user and may be used by Company for any lawful purpose, including but not limited to:

(a) Industry benchmarking and research;

(b) Marketing and promotional materials;

(d) Development of new products and services.

Company will use reasonable measures to prevent re-identification of Aggregated Data and will not attempt to re-identify any individual from Aggregated Data.

7.4 Representations and Warranties Regarding Customer Data

You represent and warrant that:

(a) You own or have all necessary rights, licenses, consents, and permissions to submit Customer Data to the Service;

(b) Customer Data does not infringe, misappropriate, or violate any third party's intellectual property, privacy, publicity, or other rights;

(d) You have obtained all necessary consents from individuals whose personal data is included in Customer Data;

(e) You have the authority to grant the licenses set forth in this Section 7.

7.5 Sensitive Data

Company does not intentionally request or require sensitive personal information. You agree not to submit the following types of data to the Service unless absolutely necessary for Your use case:

(a) Passwords or authentication credentials for other services;

(b) Financial account numbers, credit card numbers, or bank account information;

(d) Protected health information (PHI) subject to HIPAA;

(e) Payment card industry (PCI) data;

(f) Data subject to specific regulatory requirements that You have not confirmed the Service can meet.

If You choose to submit sensitive data, You do so at Your own risk and are responsible for ensuring compliance with applicable regulations.

7.6 No Obligation to Monitor

Company has no obligation to monitor Customer Data but reserves the right to review, remove, or disable access to any Customer Data at any time for any reason without notice.

7.7 Feedback

If You provide Feedback, You grant Company an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use, modify, create derivative works from, distribute, and otherwise exploit Feedback for any purpose without compensation or attribution to You.

7.8 Output Ownership and Use

Any Output generated by the AI Features based on Your inputs or Customer Data is provided to You for Your use, subject to the following:

(a) Company retains all rights, title, and interest in the underlying AI models, algorithms, and technologies used to generate Output;

(b) Output may not be unique to You, and similar Output may be generated for other Users with similar inputs;

(c) Company makes no representations regarding the accuracy, completeness, or fitness of Output for any particular purpose;

(d) You are responsible for reviewing Output before relying on it for any decision or action.

8. Data Usage, AI Training, and Analytics

8.1 Consent to Data Processing

By using the Service, You consent to the collection, processing, use, storage, and transfer of Your Customer Data for the purposes described in these Terms. We describe these purposes transparently so You can make an informed decision about using the Service.

8.2 AI Improvement and Training

To improve AI Features, Company may use Customer Data in the following ways:

(a) Support and Debugging: Reviewing specific prompts, inputs, chat transcripts, and related context to troubleshoot issues, fix bugs, and improve reliability.

(b) Quality and Product Improvement: Using Aggregated Data to analyze patterns, improve accuracy, and enhance Service functionality.

(c) Model Training (Early Access Period): During the Early Access Period, Company may retain and use certain Customer Data for AI training and evaluation to improve the Service. This training is subject to the following safeguards:

Access is limited to authorized personnel;
We use de-identification where feasible;
Data is used to improve the Service, not sold to third parties for their independent use;
Data retention and deletion follows Section 19.6.

(d) Third-Party AI Services: Company may use third-party AI services and providers (such as large language model providers) to process Customer Data. We select providers based on their data handling practices and, where available, configure settings intended to limit use of Customer Data for those providers' model training. However, provider terms may vary and You acknowledge that their processing is subject to their own terms and policies.

8.3 Analytics and Telemetry

Company collects usage data, analytics, telemetry, and performance metrics from the Service, including but not limited to:

(a) Feature usage and interaction patterns;

(b) Performance metrics and error logs;

(d) IP addresses and general geographic location data;

(e) Session duration and frequency of use.

This data is used to improve the Service, fix bugs, understand usage patterns, and develop new features.

8.4 Machine Learning Outputs

You understand that:

(a) AI Features use machine learning models that are continuously learning and improving;

(b) Output may vary over time as models are updated;

(d) Company makes no guarantees regarding the consistency, accuracy, or reliability of Output.

8.5 Your Data Choices

AI Features may produce Output based on the data You provide and may be improved over time based on usage patterns. While Company takes steps intended to protect Customer Data:

(a) You are responsible for deciding what data to input into the Service;

(b) You should review Output before relying on it;

We are working on providing more granular data controls in future versions of the Service.

9. Third-Party Integrations and Services

9.1 Third-Party Services

The Service may integrate with or provide access to Third-Party Services, including but not limited to:

(a) Communication platforms (Slack, Microsoft Teams, Google Chat, email providers);

(b) File storage services (Google Drive, Dropbox, OneDrive);

(d) Development tools and repositories;

(e) Other productivity and collaboration tools.

9.2 Third-Party Terms

Your use of Third-Party Services is subject to the terms, conditions, and privacy policies of those third parties. Company is not a party to any agreement between You and Third-Party Service providers.

9.3 No Responsibility for Third-Party Services

COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THIRD-PARTY SERVICES AND SHALL NOT BE LIABLE FOR:

(a) The availability, accuracy, quality, or reliability of Third-Party Services;

(b) Any data loss, security breach, or unauthorized access occurring through Third-Party Services;

(d) Any charges or fees imposed by Third-Party Service providers;

(e) Any integration failures, API changes, or service interruptions affecting Third-Party Services;

(f) Any terms, conditions, or policies of Third-Party Services.

9.4 Data Sharing with Third Parties

When You connect Third-Party Services to the Service:

(a) You authorize Company to access, retrieve, and transmit data between the Service and Third-Party Services;

(b) You are responsible for any data shared with Third-Party Services;

(d) Company is not responsible for how Third-Party Services handle Your data.

9.5 Third-Party Links

The Service may contain links to third-party websites. Company does not endorse, control, or assume responsibility for any third-party websites, their content, or their practices.

10. Intellectual Property Rights

10.1 Company Intellectual Property

Company and its licensors own all right, title, and interest in and to:

(a) The Service, including all software, code, algorithms, databases, interfaces, designs, graphics, text, and other components;

(b) All AI models, machine learning algorithms, neural networks, and training methodologies;

(d) All trademarks, service marks, logos, trade names, and brand features;

(e) All patents, copyrights, trade secrets, and other intellectual property rights therein.

10.2 No Transfer of Rights

Except for the limited license granted in Section 6, nothing in these Terms grants You any right, title, or interest in Company's intellectual property. All rights not expressly granted are reserved by Company.

10.3 Trademark Usage

You may not use Company's trademarks, logos, or brand features without prior written consent, except as necessary to identify the Service as the source of Output or in accordance with Company's brand guidelines.

10.4 Copyright Infringement (DMCA)

Company respects intellectual property rights and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) and applicable international laws.

To report copyright infringement, please contact Our designated DMCA agent at:

DMCA Agent
Task Flow AI, Inc.
4800 Dahlia Street, Ste A11
Denver, CO 80216
Email: legal@taskflowai.com

Your notice must include:

(a) A physical or electronic signature of the copyright owner or authorized agent;

(b) Identification of the copyrighted work claimed to be infringed;

(d) Your contact information;

(e) A statement that You have a good faith belief that the use is not authorized;

(f) A statement, under penalty of perjury, that the information in the notice is accurate.

11. Acceptable Use Policy

11.1 Prohibited Uses

You agree not to use the Service to:

(a) Violate any applicable laws, regulations, or third-party rights;

(b) Upload, transmit, or store any Content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;

(d) Engage in any activity that interferes with or disrupts the Service;

(e) Attempt to gain unauthorized access to any systems or networks;

(f) Transmit any viruses, malware, or other harmful code;

(g) Harvest or collect information about other Users without consent;

(h) Use the Service for spam, phishing, or other unsolicited communications;

(i) Engage in any fraudulent, deceptive, or misleading activity;

(j) Use the Service to circumvent any technological protection measures;

(k) Use the Service in connection with any illegal gambling, drug trafficking, or other criminal activity;

(l) Use the Service to generate content that promotes violence, hate speech, discrimination, or harm to any individual or group;

(m) Use the Service in any manner that could damage Company's reputation or goodwill.

11.2 Content Restrictions

You shall not upload, transmit, or store any Content that:

(a) Infringes any patent, trademark, copyright, trade secret, or other intellectual property right;

(b) Violates any person's privacy, publicity, or other personal rights;

(d) Constitutes or promotes terrorism or violent extremism;

(e) Violates export control laws or sanctions;

(f) Is subject to legal professional privilege or confidentiality obligations that prohibit such sharing.

11.3 Enforcement

Company reserves the right to investigate violations of these Terms and take appropriate action, including:

(a) Removing or disabling access to Content;

(b) Suspending or terminating Your Account;

(d) Taking legal action.

12. Privacy and Data Protection

12.1 Privacy Notice

Company will provide a Privacy Policy describing how we collect, use, and share personal information. Until a separate Privacy Policy is published on Our website, these Terms and any in-product disclosures describe Our handling of Customer Data and personal information.

When Our Privacy Policy is available, it will be:

(a) Posted on Our website at taskflowai.com/privacy;

(b) Incorporated into these Terms by reference;

12.2 Personal Data Processing

Company intends to comply with applicable data protection laws. However, compliance obligations may vary based on Your specific use case, jurisdiction, and the types of data You process.

For clarity:

(a) We process data in the United States on servers provided by third-party cloud infrastructure providers;

(b) We use third-party services (including AI model providers, payment processors, and analytics tools) that may process Your data;

12.3 International Data Transfers

Customer Data may be transferred to, stored, and processed in the United States or any other country where Company or its service providers operate. By using the Service, You consent to such transfers.

12.4 Data Processing Agreement

Enterprise customers may request a Data Processing Agreement (DPA) to supplement these Terms. The DPA, if executed, shall govern the processing of personal data to the extent required by applicable law.

12.5 User Responsibilities

You are responsible for:

(a) Ensuring Your use of the Service complies with applicable privacy laws in Your jurisdiction;

(b) Obtaining all necessary consents from individuals whose personal data You submit to the Service;

(d) Responding to data subject requests regarding personal data You have submitted to the Service;

(e) Determining whether the Service meets Your specific compliance requirements.

12.6 Compliance Disclaimer

COMPANY DOES NOT GUARANTEE THAT THE SERVICE IS COMPLIANT WITH ANY SPECIFIC PRIVACY LAWS, INDUSTRY STANDARDS, OR REGULATIONS APPLICABLE TO YOUR BUSINESS (INCLUDING BUT NOT LIMITED TO GDPR, CCPA, HIPAA, OR SOC 2). YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER THE SERVICE MEETS YOUR COMPLIANCE REQUIREMENTS.

12.7 Confidentiality of Customer Data

Company will treat Customer Data as confidential and will not disclose it to third parties except: (a) to service providers and subprocessors as necessary to operate and provide the Service; (b) as required by applicable law, regulation, legal process, or governmental request; (c) with Your prior instructions or consent; or (d) as otherwise expressly permitted under these Terms. Company will use reasonable administrative, technical, and physical safeguards designed to protect Customer Data from unauthorized access or disclosure.

13. Security Disclaimer

13.1 No Guarantee of Security

COMPANY DOES NOT WARRANT OR GUARANTEE THE SECURITY OF THE SERVICE OR CUSTOMER DATA. WHILE COMPANY IMPLEMENTS REASONABLE SECURITY MEASURES, NO SYSTEM IS COMPLETELY SECURE, AND COMPANY CANNOT GUARANTEE THAT:

(a) The Service will be free from security vulnerabilities, breaches, or unauthorized access;

(b) Customer Data will not be accessed, acquired, disclosed, altered, or destroyed by unauthorized parties;

(d) The Service will be free from viruses, malware, or other harmful components.

13.2 Assumption of Risk

BY USING THE SERVICE, YOU ACKNOWLEDGE AND ACCEPT THE INHERENT RISKS ASSOCIATED WITH CLOUD-BASED SERVICES AND AI SYSTEMS, INCLUDING BUT NOT LIMITED TO:

(a) Data breaches and unauthorized access;

(b) Data loss or corruption;

(d) AI model errors or unexpected behavior;

(e) Integration failures with Third-Party Services;

(f) Cyberattacks and malicious activities by third parties.

13.3 Your Security Responsibilities

You are responsible for:

(a) Maintaining the security of Your Account credentials;

(b) Implementing appropriate access controls for Your team;

(d) Ensuring Your systems and networks are secure;

(e) Promptly notifying Company of any suspected security incidents.

13.4 No Backup Obligation

COMPANY IS NOT OBLIGATED TO BACKUP OR RETAIN CUSTOMER DATA. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR CUSTOMER DATA. COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OF CUSTOMER DATA FOR ANY REASON.

14. Service Availability and Support

14.1 Service Availability

Company strives to maintain availability of the Service but, particularly during the Early Access Period, does not guarantee:

(a) Continuous, uninterrupted access to the Service;

(b) Any specific uptime percentage or availability level;

(d) That defects or errors will be corrected within any timeframe.

No SLA applies during the Early Access Period. The Service is provided on a best-efforts basis.

14.2 Scheduled Maintenance

Company may perform scheduled maintenance that temporarily affects Service availability. Company will use reasonable efforts to provide advance notice of scheduled maintenance but is not obligated to do so.

14.3 Unscheduled Downtime

The Service may be unavailable due to:

(a) Emergency maintenance or repairs;

(b) System failures or outages;

(d) Cyberattacks or security incidents;

(e) Force majeure events;

(f) Any other circumstances beyond Company's reasonable control.

14.4 Support Services

Support is provided via email at support@taskflowai.com on a best-efforts basis. Company reserves the right to modify support channels, levels, and response times at any time.

14.5 No Service Level Agreement

Unless You have executed a separate Service Level Agreement (SLA) with Company, no specific service levels, uptime guarantees, or support response times are promised or guaranteed.

15. Disclaimer of Warranties

15.1 "AS IS" AND "AS AVAILABLE"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

15.2 Disclaimer of All Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY HEREBY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

(a) IMPLIED WARRANTIES: Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;

(b) RELIABILITY: Any warranties that the Service will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components;

(c) ACCURACY: Any warranties regarding the accuracy, reliability, completeness, or currentness of any Content, Output, or information provided through the Service;

(d) AI OUTPUT: Any warranties regarding the accuracy, quality, appropriateness, or fitness of Output generated by AI Features for any particular purpose;

(e) THIRD-PARTY SERVICES: Any warranties regarding Third-Party Services integrated with or accessible through the Service;

(f) RESULTS: Any warranties that the Service will meet Your requirements or that any results obtained from the Service will be accurate or reliable;

(g) DEFECTS: Any warranties that defects will be corrected;

(h) COMPATIBILITY: Any warranties regarding compatibility with Your systems, software, or hardware;

(i) DATA INTEGRITY: Any warranties regarding the integrity, preservation, or backup of Customer Data.

15.3 No Professional Advice

THE SERVICE AND OUTPUT ARE NOT INTENDED TO PROVIDE LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD CONSULT WITH APPROPRIATE PROFESSIONALS BEFORE MAKING DECISIONS BASED ON OUTPUT OR INFORMATION FROM THE SERVICE.

15.4 AI Limitations

YOU ACKNOWLEDGE THAT AI FEATURES:

(a) May produce inaccurate, incomplete, biased, or misleading Output;

(b) Are based on statistical models and may not be suitable for all use cases;

(d) Should not be relied upon for critical decisions without human review;

(e) Are continuously evolving and may change over time.

15.5 Jurisdictional Variations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE DISCLAIMERS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

16. Limitation of Liability

16.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

(a) INDIRECT DAMAGES: Any indirect, incidental, special, consequential, punitive, or exemplary damages;

(b) LOST PROFITS: Any loss of profits, revenue, business, goodwill, or anticipated savings;

(d) BUSINESS INTERRUPTION: Any interruption of business or loss of use;

(e) PROCUREMENT COSTS: Any cost of procuring substitute goods or services;

(f) THIRD-PARTY CLAIMS: Any claims by third parties;

(g) AI OUTPUT: Any damages arising from reliance on Output generated by AI Features;

(h) THIRD-PARTY SERVICES: Any damages arising from Third-Party Services;

(i) SECURITY INCIDENTS: Any damages arising from security breaches, cyberattacks, or unauthorized access;

REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

(a) THE TOTAL FEES PAID BY YOU TO COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(b) ONE HUNDRED UNITED STATES DOLLARS (US $100.00).

16.3 Basis of the Bargain

THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. COMPANY WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.

16.4 Essential Purpose

THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

16.5 Jurisdictional Variations

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, COMPANY'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

17. Indemnification

17.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Company, its Affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

(a) Your use of the Service;

(b) Your Customer Data or any Content You submit to the Service;

(d) Your violation of any applicable laws, regulations, or third-party rights;

(e) Your negligence or willful misconduct;

(f) Any third-party claims arising from Your use of Output;

(g) Your integration or use of Third-Party Services;

(h) Any claims by Your Users, team members, or employees;

(i) Any claims that Your Customer Data infringes third-party intellectual property rights.

17.2 Indemnification Procedure

Company will:

(a) Provide You with prompt written notice of any claim (provided that failure to provide notice shall not relieve You of Your indemnification obligations except to the extent You are materially prejudiced);

(b) Grant You sole control of the defense and settlement of the claim (provided that You may not settle any claim without Company's prior written consent if such settlement would impose any obligation on Company or admit any liability);

17.3 Company's Right to Participate

Company reserves the right, at its own expense, to participate in the defense of any claim with counsel of its choosing.

18. Dispute Resolution and Arbitration

18.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, You agree to first contact Company at legal@taskflowai.com to attempt to resolve the dispute informally. Company and You agree to negotiate in good faith for at least thirty (30) days before initiating arbitration.

18.2 Binding Arbitration

IF WE CANNOT RESOLVE A DISPUTE INFORMALLY, ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS.

Arbitration Rules: Arbitration shall be conducted by JAMS under its Comprehensive Arbitration Rules and Procedures, or for claims under $250,000, under its Streamlined Arbitration Rules and Procedures.

Location: Arbitration shall take place in Delaware, USA, unless the parties agree otherwise or the arbitrator determines that another location is more appropriate.

Language: Arbitration proceedings shall be conducted in English.

Arbitrator Authority: The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms.

Arbitrator's Decision: The arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

18.3 Class Action Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.

Unless both You and Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative, class, or collective proceeding.

18.4 Exceptions to Arbitration

Notwithstanding the above, either party may:

(a) Bring an individual action in small claims court;

(b) Seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights;

18.5 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to legal@taskflowai.com within thirty (30) days of first accepting these Terms. The notice must include Your name, Account information, and a statement that You wish to opt out of the arbitration agreement.

18.6 Survival

This arbitration agreement shall survive termination of these Terms and Your use of the Service.

19. Termination

19.1 Termination by You

You may terminate Your Account at any time by:

(a) Using the Account cancellation feature in the Service settings (which may direct You to Stripe for billing management); or

(b) Contacting Company at support@taskflowai.com.

Upon cancellation, Your Subscription will terminate at the end of the current billing period.

19.2 Termination by Company

Company may suspend or terminate Your Account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to:

(a) Breach of these Terms;

(b) Failure to pay applicable fees;

(d) Unexpected technical or security issues;

(e) Extended periods of inactivity;

(f) Engagement in fraudulent or illegal activity;

(g) Discontinuation of the Service;

(h) Any other reason at Company's sole discretion.

19.3 Effect of Termination

Upon termination of Your Account:

(a) Your right to access and use the Service immediately ceases;

(b) Company may delete Your Account and Customer Data in accordance with Section 19.6;

(d) You are not entitled to any refund of prepaid fees (except as required by law);

(e) Company retains the right to use Aggregated Data as described in Section 7 and Section 8.

19.4 Data Retrieval

If You wish to export or retrieve Your Customer Data, You should do so prior to terminating Your Account. Company may provide data export features within the Service, but is not obligated to provide data retrieval assistance after termination.

19.5 Survival

The following sections shall survive termination of these Terms: Sections 7.3 (Aggregated Data), 7.7 (Feedback), 10 (Intellectual Property Rights), 15 (Disclaimer of Warranties), 16 (Limitation of Liability), 17 (Indemnification), 18 (Dispute Resolution and Arbitration), 19.3-19.6 (Effect of Termination, Data Retrieval, Survival, and Data Retention), and 24 (General Provisions).

19.6 Data Retention and Deletion

Company uses a "soft delete" process before permanent deletion. When You delete Customer Data or terminate Your Account:

(a) Soft Delete Period: Customer Data may be retained for up to thirty (30) days to support account recovery, troubleshooting, legal compliance, and Service integrity.

(b) Hard Delete: After this period, Customer Data may be permanently deleted ("hard delete"). Company does not guarantee that deleted Customer Data can be restored after the soft delete period.

(c) Aggregated Data: Company may retain Aggregated Data derived from Customer Data indefinitely for analytics and Service improvement, even after Your Account is terminated.

(d) AI Training Data: To the extent Customer Data was used for model training or evaluation prior to deletion, some information may persist in trained model parameters, evaluation datasets, or internal logs, where specific removal may not be technically feasible. This data is used solely to improve the Service and is subject to reasonable access controls.

(e) Legal Retention: Company may retain certain data longer if required to comply with legal obligations, resolve disputes, or enforce agreements.

20. Modifications to Terms

20.1 Right to Modify

Company reserves the right to modify these Terms at any time at its sole discretion.

20.2 Notice of Changes

We will notify You of material changes to these Terms by:

(a) Posting the updated Terms on Our website;

(b) Updating the "Last Updated" date at the top of these Terms;

20.3 Acceptance of Modified Terms

Your continued use of the Service after the effective date of modified Terms constitutes Your acceptance of the modified Terms. If You do not agree to the modified Terms, You must stop using the Service and terminate Your Account.

20.4 Disputes Over Modifications

Any disputes arising from or relating to modifications of these Terms shall be resolved in accordance with Section 18.

21. International Use and Compliance

21.1 Availability

The Service is operated from the United States. Company makes no representation that the Service is appropriate or available in other locations. Users who access the Service from outside the United States do so at their own risk and are responsible for compliance with local laws.

21.2 Compliance with Local Laws

You are responsible for complying with all applicable local, state, national, and international laws and regulations in Your use of the Service, including but not limited to:

(a) Data protection and privacy laws;

(b) Export control laws and regulations;

(d) Industry-specific regulations.

21.3 European Union Users

If You are located in the European Union:

(a) You may have certain rights under the GDPR regarding Your personal data;

(b) International data transfers are conducted as described in Section 12.3;

21.4 California Users

If You are a California resident:

(a) You may have certain rights under the CCPA/CPRA regarding Your personal information;

(b) You may exercise Your rights by contacting Us at privacy@taskflowai.com.

22. Export Compliance

22.1 Export Restrictions

The Service may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer the Service or any related technical data in violation of applicable export control laws, including but not limited to the Export Administration Regulations (EAR) and sanctions administered by the Office of Foreign Assets Control (OFAC).

22.2 Representations

You represent and warrant that:

(a) You are not located in, or a national or resident of, any country subject to U.S. embargo;

(b) You are not on any U.S. government prohibited party list;

23. Government Users

23.1 Government Rights

If You are a U.S. government entity or using the Service on behalf of a U.S. government entity:

(a) The Service constitutes "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212 and DFARS 227.7202;

(b) Use, duplication, or disclosure by the government is subject to the restrictions set forth in these Terms;

24. General Provisions

24.1 Entire Agreement

These Terms, together with any Privacy Policy (when published) and any other agreements referenced herein, constitute the entire agreement between You and Company regarding the Service and supersede all prior and contemporaneous agreements, proposals, and communications.

24.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, You agree to submit to the exclusive jurisdiction of the courts located in Delaware for the resolution of any disputes.

24.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the parties' original intent.

24.4 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Company's failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or the right to enforce it.

24.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without Company's prior written consent. Company may assign these Terms without Your consent to any Affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

24.6 Notices

All notices under these Terms shall be in writing and deemed given when:

(a) To You: Sent to the email address associated with Your Account or posted on the Service;

(b) To Company: Sent to legal@taskflowai.com or mailed to Company's principal place of business.

24.7 Force Majeure

Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, pandemics, or failures of third-party services or utilities.

24.8 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the parties.

24.9 No Third-Party Beneficiaries

These Terms are for the benefit of the parties only and do not create any third-party beneficiary rights, except as expressly provided herein.

24.10 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

24.11 Language

These Terms are written in English. Any translation is provided for convenience only. In case of conflict between the English version and any translation, the English version shall prevail.

25. Contact Information

If You have any questions about these Terms, please contact Us: